COVID-19 Bulletins

View all updates below.

COVID-19 International Services - 27 March

Here's our daily bulletin update relating to Coronavirus (COVID-19) and the impact it is having on our services across the world.

The world-wide situation is ever-changing which is why we've created a simple look-up table for each country showing the latest status on shipping.

We've also attached a list of postcodes to which we cannot deliver - can you please check before you ship that your customers are not in these areas and with all businesses, it's best to double check they are open to receive parcels. We don't want you to incur costs for items that have to be returned because the business/retailer is not open.

Click here to view a full list of restricted postcodes.

One final point, please remember to send us the data before you ship, without it we cannot ship the parcels.

DPD Classic

View our update for all road services to Europe here.

Air Services

View our update for all international air services here.

Please note there has been a significant reduction in airline capacity which is impacting costs, please see latest additional charges by clicking here.

Thank you for continuing to use DPD Local for your world-wide shipments.

COVID-19 Domestic Bulletin - 26 March

Our parcel collection, sortation and delivery operations are continuing as normal.

We can report that our service levels remain excellent and our network service is over 99.9% with a first time delivery success rate of 98%.

At DPD Local we want to help as much as possible to deal with the Coronavirus situation in the UK.

Here's how we're helping...

Working with the NHS and the Government

We're delighted to be supporting the NHS by delivering over 55,000 parcels to hospitals, GP surgeries, out of hours centres, pharmacies, adult care homes and hospices.

We've delivered across the UK these much-needed supplies which will help millions of people in their local communities:

We are also in discussion with the Cabinet Office to offer our support in collecting and delivering other items to help fight the virus. Officials there are currently working out the best way we can help them and we'll keep you updated on how things are going.

Food delivery

DPDgroup is proud to be a supplier to the food delivery sector, delivering millions of parcels every year on behalf of food retailers.

DPDgroup has now teamed up with supermarket retailer Morrisons to help deliver essential items to their customers.

Due to unprecedented levels of demand, Morrisons have introduced two different types of boxes - one for meat eaters and one for vegetarians - and DPDgroup are proud to be their delivery partner on this.

Unsung Heroes

We want to celebrate our unsung heroes who go above and beyond. Michael Goddard, a driver at our Manchester depot, went the extra mile after making a delivery to an elderly couple this week.

The couple asked about DPDgroup delivering food and Michael advised who we deliver for and then asked them if they needed anything as they were self-isolating. They said they had been unable to get out, so Michael said he'd be back shortly and he then went to a nearby shop, bought some essential items out of his own money, before returning to them. Michael followed the social distancing guidance at all times.

Andy Hesketh, Manager of our Manchester depot, says: "The customer was extremely grateful for what Michael did and couldn't tell us enough how kind he is. Michael's a top driver - he is a great ambassador for DPDgroup and he always goes above and beyond."

COVID-19 International Services - 26 March

Here's our daily bulletin update relating to Coronavirus (COVID-19) and the impact it is having on our services across the world.

The world-wide situation is ever-changing which is why we've created a simple look-up table for each country showing the latest status on shipping.

We've also attached a list of postcodes to which we cannot deliver - can you please check before you ship that your customers are not in these areas and with all businesses, it's best to double check they are open to receive parcels. We don't want you to incur costs for items that have to be returned because the business/retailer is not open.

Click here to view a full list of restricted postcodes.

One final point, please remember to send us the data before you ship, without it we cannot ship the parcels.

DPD Classic

View our update for all road services to Europe here.

Air Services

View our update for all international air services here.

Please note there has been a significant reduction in airline capacity which is impacting costs, please see latest additional charges by clicking here.

Thank you for continuing to use DPD Local for your world-wide shipments.

COVID-19 Domestic Bulletin - 25 March

We can confirm that all our parcel collection, sortation and delivery operations are continuing as normal.

Our service levels have also been excellent throughout our network.

Delivery network

In addition to the new contact free delivery processes we have implemented in recent weeks, we have now introduced a new Swap It process which eliminates contact and ensures social distancing.

With the new process, our drivers will only touch the Swap It packaging and your customers will only need to touch the items they are swapping and receiving.

Yesterday we also suspended our DPD Pickup service to comply with the Government's advice to close non-essential shops.

Social Distancing for our people

We are doing everything possible to support our people and we have implemented new social distancing measures for everyone at work to help reduce social interaction between people.

This involves staying 2 metres apart during briefings and for all operational procedures such as loading and unloading vehicles.

We are also operating a wave delivery program which staggers driver start times to reduce the number of drivers on site at the same time and to minimise the contact of people.

We are doing everything possible to support our customers and our people so that we can minimise any disruption and continue giving you and your customers the best possible delivery experience

COVID-19 International Services - 25 March

Here's our daily bulletin update relating to Coronavirus (COVID-19) and the impact it is having on our services across the world.

The world-wide situation is ever-changing which is why we've created a simple look-up table for each country showing the latest status on shipping.

We've also attached a list of postcodes to which we cannot deliver - can you please check before you ship that your customers are not in these areas and with all businesses, it's best to double check they are open to receive parcels. We don't want you to incur costs for items that have to be returned because the business/retailer is not open.

Click here to view a full list of restricted postcodes.

One final point, please remember to send us the data before you ship, without it we cannot ship the parcels.

DPD Classic

View our update for all road services to Europe here.

Air Services

View our update for all international air services here.

Please note there has been a significant reduction in airline capacity which is impacting costs, please see latest additional charges by clicking here.

Thank you for continuing to use DPD Local for your world-wide shipments.

COVID-19 International Services - 24 March

This is the daily bulletin update relating to Coronavirus (COVID-19) and the impact it is having on our international services.

We are continuously monitoring the situation and will share with you the latest status by destination country. Please see below for today's update.

Check your international customers are open to receive parcels.

Please do not send parcels if businesses are closed or your customer's postcode appears on the unable to deliver list.

Click here to view all restricted postcodes.

Please ensure you transmit your parcel data ahead of shipping otherwise, your parcels cannot be exported.

There are countries where non-essential shops and businesses are closed; therefore, we advise you check before shipping that your customer is able to receive parcels, to avoid unnecessary costs. In each country, we will attempt delivery where possible and return to you if they are unable to gain access.

DPD Classic - our road service to Europe

To see all other countries on our Classic service and the impact, click here.

Air Services

The following update relates to all our Air Services: Air Express, Air Classic and Air Direct.

Please note there has been a significant reduction in airline capacity which is impacting costs, please see latest additional charges here.

To see all other countries on our air services and the impact, click here.

It's possible that your customers may refuse or not physically be able to sign for their parcels, in which case each country has a solution in place. These are shown on our Service Updates page; to view click the links above.

COVID-19 Domestic Bulletin - 24 March

Following the Government's announcement last night, we have an important update regarding our Pickup shop network which you can read below, however we can confirm our parcel collection and delivery operations continue as normal.

DPD Pickup Shop Network

To comply with the Government's advice to close non-essential shops, we are immediately suspending our DPD Pickup service.

This means your customers won't be able to drop off their parcels at a shop, divert their parcels to a shop in-flight or collect their parcels from their local shop.

We have also updated all our app users regarding the Pickup service.

Contact free delivery

We have added to our contact free delivery process recognising that some people may be self-isolating and unwilling or unable to open their door to receive parcels.

We have a range of delivery options for everyone:

Customers can download the DPD app and set their delivery preferences to leave in a safe place.

If they don't have the DPD app they can select Leave Safe in their in-flight options, if you've allowed us to do so.

Your customers can now leave a note on their front door telling us where to leave their parcel and our drivers will take a photo.

Without the leave in a safe place instruction, our drivers will not deliver the parcel.

Here's a copy of the new notification we will be sending to your customers to make sure they know about leaving a note on their door:

Social Distancing

We have implemented new social distancing measures for all our people at work to help reduce social interaction between people.

Some of these processes involve staying 2 metres apart during briefings and for all operational procedures such as loading and unloading vehicles.

We are operating a wave delivery program which staggers driver start times to reduce the number of drivers on site at the same time and to minimise the contact of people.

We understand at this time communication is vital and therefore we will continue to send you these daily bulletins and ask that you share them with your teams. Should you have any queries please speak to your Account Manager and we will continue to update our website.

COVID-19 Domestic Bulletin - 23 March

We want to confirm that all our parcel collection, sortation and delivery operations are continuing as normal.

We can also confirm that we are seeing extremely good service levels right across our network.

Contact free delivery - update

We've improved our contact free delivery process to include photo capture proof of delivery. Your customers will not be asked to sign our handheld units and our drivers will take a photo of the parcel at the point of delivery.

Here's our new signature screen:

 

This now forms our proof of delivery process for all deliveries until further notice.

Mother's Day

Over the Mother's Day weekend we saw record-breaking service levels while delivering 280,000 parcels to happy mums throughout the UK.

Our People

We are doing everything possible to support our people and we are sharing advice and updates with them on a daily basis in order to keep them as safe as possible.

We will continue to keep you informed via our daily bulletins and regular updates to our website. We have also updated all our app users regarding the new contact free delivery process.

COVID-19 International Services - 23 March

This is the daily bulletin update relating to Coronavirus (COVID-19) and the impact it is having on our international services.

We are continuously monitoring the situation and will share with you the latest status by destination country. Please see below for today's update.

Check your international customers are open to receive parcels.

Please do not send parcels if businesses are closed or your customer's postcode appears on the unable to deliver list.

Click here to view all restricted postcodes.

Please ensure you transmit your parcel data ahead of shipping otherwise, your parcels cannot be exported.

There are countries where non-essential shops and businesses are closed; therefore, we advise you check before shipping that your customer is able to receive parcels, to avoid unnecessary costs. In each country, we will attempt delivery where possible and return to you if they are unable to gain access.

DPD Classic - our road service to Europe

To see all other countries on our Classic service and the impact, click here.

Air Services

The following update relates to all our Air Services: Air Express, Air Classic and DPD Direct.

Please note there has been a significant reduction in airline capacity which is impacting costs, please see latest additional charges here.

To see all other countries on our air services and the impact, click here.

It's possible that your customers may refuse or not physically be able to sign for their parcel, in which case each country has a solution in place. These are shown on our Service Updates page; to view click on the links above.

 

COVID-19 Domestic - 20 March

This week DPD Local has implemented a number of measures in response to COVID-19 to ensure we protect our service to you, your customers and our people.

Our weekly round-up is shown below:

Service

Our parcel collection, sortation and delivery operations continue to operate as normal.

We're fully prepared for Mother's Day and our detailed plans remain in place, which include having additional drivers and warehouse staff in place at all our sites and a full Saturday and Sunday operation.

We want you to know that we're in great shape to deliver an amazing Mother's Day for you and all your customers.

Other measures we've taken this week

  • Contact free delivery is now our standard process and customers will not be asked to sign our handheld units. With this new process you will still get your full track and trace functionality, giving you complete visibility of all your parcels
  • We have introduced a delivery wave program with drivers, creating a 10-minute gap to avoid too many drivers being together at critical times in the morning.
  • We have implemented a Peak period, 5-6 day working structure that gives us maximum flexibility. Our peak operational plan enables us to reallocate drivers amongst sites, meaning we currently have 20% additional driver resource available to cover absentees
  • Cleaning has been increased throughout the business as a preventative measure, particularly on lifts, door handles etc.
  • Full home working is being undertaken across the business for all roles that can work from home. We've designed rotas for managers and supervisors at our locations to help minimise unnecessary contact and create social distancing for those that do have to come to work
  • We've made other arrangements to re-deploy staff from one role to another as required. For example, we have senior drivers who are able to undertake supervisory work in depots if required
We are doing everything possible to support our customers and our people so that we can minimise any disruption and continue giving you and your customers the best possible delivery experience

COVID-19 International Services - 20 March

This is the daily bulletin update relating to Coronavirus (COVID-19) and the impact it is having on our international services.

We are continously monitoring the situation and will share with you the latest status by destination country. Please see below for today's update.

Check your international customers are open to receive parcels.

Please do not send parcels if businesses are closed or your customer's postcode appears on the unable to deliver list.

Click here to view all restricted postcodes.

There are countries where non-essential shops and businesses are closed; therefore, we advise you check before shipping that your customer is able to receive parcels, to avoid unnecessary costs. In each country, we will attempt delivery where possible and return to you if they are unable to gain access.

DPD Classic - our road service to Europe

To see all other countries on our Classic service and the impact, click here.

Air Services

The following update relates to all our Air Services: Air Express, Air Classic and DPD Direct.

Please note there has been a significant reduction in airline capacity which is impacting costs, please see latest additional charges by clicking here.

To see all other countries on our air services and the impact, click here.

It's possible that your customer may refuse or not physically be able to sign for their parcel, in which case each country has a solution in place. These are shown on our Service Updates page; to view click the links above.

COVID-19 Domestic - 19 March

DPD Local has implemented extra measures in response to COVID-19 to ensure we protect our service to you, your customers and our people. Our latest update is below.

At present we can report that our parcel collection, sortation and delivery operations continue as normal.

Contact free delivery

Contact free delivery is now our standard process and customers will not be asked to sign our handheld units.

Latest Update

  • We have introduced a delivery wave program with drivers, creating a 10-minute gap to avoid too many drivers being together at critical times in the morning.
  • We are implementing a Peak period, 5-6 day working structure that will give us maximum flexibility and allows for driver and warehouse absentees.
  • Cleaning has been increased throughout the business as a preventative measure
  • Full home working is being undertaken across the business for all roles that can work from home
  • We've introduced measures to support our self-employed drivers should they need to self-isolate

London Update

On Wednesday Transport for London announced there would be a partial shutdown of 40 London Underground stations from Thursday morning.

Therefore we have immediately implemented a response plan - which involves car sharing and hiring minibuses to support our people getting to work.

We are doing everything possible to support our customers and our people so that we can minimise any disruption and continue giving you and your customers the best possible delivery experience

COVID-19 International Services - 19 March

This is the daily bulletin update relating to Coronavirus (COVID-19) and the impact it is having on our international services.

We are continuously monitoring the situation and will share with you the latest status by destination country. Please see below for today's update.

Check your international customers are open to receive parcels

There are countries where non-essential shops and businesses are closed; therefore, we advise you check before shipping that your customer is able to receive parcels, to avoid unnecessary costs. In each country, we will attempt delivery where possible and return to you if they are unable to gain access.

To see a full list of all restricted areas in italy, click here.

To see all other countries on our Classic service and the impact, click here.

Air Services

The following update relates to all our Air Services: Air Express, Air Classic and DPD Direct.

Please note there has been a significant reduction in airline capacity which is impacting costs, please see latest additional charges by clicking here.

To see all other countries on our air services and the impact, click here.

It's possible that your customer may refuse or not physically be able to sign for their parcel, in which case each country has a solution in place. These are shown on our Service Updates page; to view click on the links above.

COVID-19 Domestic - 18 March

Today, DPD Local implements new measures in response to COVID-19 to ensure we protect our service to you, your customers and our people.

We continue to follow the advice issued by HM Government and act accordingly.

At present we can report that our parcel collection, sortation and delivery operations continue as normal.

Latest operational response

We are minimising risk across our business by implementing a new range of measures:

De-risked our depots and hubs by asking all non-operational people to work from home
We've invoked our peak operational plan, which enables us to reallocate drivers amongst sites, meaning we currently have 20% additional driver resource available to cover absentees
We have introduced rotas for managers and supervisors at our locations so that there are fewer people in offices and depots. This helps minimise unnecessary contact and creates social distancing for those that do have to come to work
We've also made other arrangements to re-deploy staff from one role to another as required. For example, we have senior drivers who are able to undertake supervisory work in depots if required.
Introduced extra cleaning services in all our offices and depots, particularly on lifts, door handles etc.

At the point of delivery

We are no longer asking customers to sign our handheld units and instead our drivers will sign it on their behalf. We will record the consignees name and a 'Delivered on Authority' message in the signature section of the unit.

With this new process you will still get your full track and trace functionality, giving you complete visibility of all your parcels.

This now forms our proof of delivery process for all deliveries until further notice.

We are doing everything possible to support our customers and our people so that we can minimise any disruption and continue giving you and your customers the best possible delivery experience

Communication at this time is of critical importance and we will issue an update to this bulletin tomorrow

COVID-19 International Services - 18 March

This is the daily bulletin update relating to Coronavirus (COVID-19) and the impact it is having on our international services.

We are continuously monitoring the situation and will share with you the latest status by destination country. Please see below for today's update.

Check your international customers are open to receive parcels

There are countries where non-essential shops and businesses are closed; therefore, we advise you check before shipping that your customer is able to receive parcels, to avoid unnecessary costs. In each country, we will attempt delivery where possible and return to you if they are unable to gain access.

To see all other countries on our Classic service and the impact, click here.

Air Services

The following update relates to all our Air Services: Air Express, Air Classic and DPD Direct.

Please note there has been a significant reduction in airline capacity which is impacting costs, please see latest additional charges by clicking here.

To see all other countries on our air services and the impact, click here.

It's possible that your customer may refuse or not physically be able to sign for their parcel, in which case each country has a solution in place. These are shown on our Service Updates page; to view click on the links above.

COVID-19 Domestic - 17 March
DPD Local continues to implement new plans in response to the Coronavirus situation in the UK following advice issued by HM Government.

New delivery process

With immediate effect, we will no longer ask customers to sign our handheld units and instead our drivers will sign it on their behalf. We will record the consignees name and a 'Delivered on Authority' message in the signature section of the unit.

With this new process you will still get your full track and trace functionality, giving you complete visibility of all your parcels.

This now forms our proof of delivery process for all deliveries until further notice.

Business Continuity Planning (BCP)

This week we are robustly testing our home working operations for key central departments such as Customer Services, Sales, Finance and IT.

These measures will allow us to keep vital areas of our business going and put us in the best position to react effectively in this rapidly changing set of circumstances.

We are also introducing BCP measures into our collection, delivery and sortation operations and we will provide a detailed update on these tomorrow.

COVID-19 International Services - 17 March

This is the first of our daily bulletin updates relating to Coronavirus (COVID-19) and the impact it is having on our international services.

We are continuously monitoring the situation and will share with you the latest status by destination country. Please see below for today's update.

Check your international customers are open to receive parcels

There are countries where non-essential shops and businesses are closed; therefore, we advise you check before shipping that your customer is able to receive parcels, to avoid unnecessary costs. In each country, we will attempt delivery where possible and return to you if they are unable to gain access.

To see all other countries on our Classic service and the impact, click here.

Air Services

The following update relates to all our Air Services: Air ExpressAir Classic and DPD Direct.

Please note there has been a significant reduction in airline capacity which is impacting costs, please see latest additional charges by clicking here.

To see all other countries on our air services and the impact, click here.

It's possible that your customer may refuse or not physically be able to sign for their parcel, in which case each country has a solution in place. These are shown on our Service Updates page; to view click on the links above.

DPD Local, working hard to keep your business moving.

COVID-19 Domestic - 16 March

As you would expect DPD Local has plans in place to deal with the escalating Coronavirus situation in the UK and across the world. We are aware that you, our customers, need to understand our response and we have therefore prepared the following update.

As the situation is extremely fast-moving we will issue updates weekly or more frequently if further announcements are made by HM Government.

1. UK parcel collection and delivery operation

At present all parcel operations continue as normal. All DPD Local depots and hubs are working as normal and we have no closures affecting any of our sites.

2. International Parcel collection and delivery operations

At present all international parcel operations continue as normal, including in Italy. All DPD depots and hubs in Europe are working as normal and we have no closures.

Our operation in Italy is NOT majorly affected by the restrictions introduced by the Italian Government and largely continue as normal, although there are some restrictions when delivering to certain business locations.

We are also seeing some reduced air capacity to destinations in the Far East, including China, Japan, Korea, Singapore and Hong Kong, but at present this is only leading to 24 hour delays.

We will issue an International Destination Specific update next week. In the meantime if you have any queries regarding individual destinations please contact your local Franchisee.

3. Our process in the UK if a customer refuses to sign a handheld device at the point of delivery due to fears of transmission of the virus.

DPD Local drivers can still make the delivery and will use the Deliver to Neighbour option available to them to capture an image of the property and a Proof of Delivery name. The driver can also sign the delivery screen and record this as a Refused to Sign incident which is referenced as RTS on tracking screens. These processes allow us to accurately capture and record all deliveries as we would normally do and to provide you with full track and trace reporting.

If drivers deliver to a location where it is known someone has the virus, they will deliver the parcel to a safe place. If a safe place option is not permitted the parcel will be returned to the depot.

4. Briefing our People

We have issued detailed communications to all our workforce to ensure they are fully briefed on the latest situation. All our advice to them is based on that issued by HM Government, which essentially says that we should continue to work.

We have issued detailed travel advice to all our people so they are aware of the latest information and know what to do if they have recently returned from abroad.

We have advised all our people of the correct process to follow in the event they feel unwell or experience flu-like symptoms.

5. In the instance of any individual, DPD Local personnel or visitors, attending one of our sites and is suspected of having or is confirmed as having coronavirus, we will follow the advice issued by HM Government

This means we will contact the PHE Local Health Protection Team or in Scotland, Health Protection Scotland, in Wales, Public Health Wales and the Public Health Authority in Northern Ireland, to discuss the case, they will advise on any actions or precautions that should be taken.

Closure of the workplace is not recommended, by Public Health England at this time.

6. In terms of cleaning offices and work spaces where there are suspected or confirmed cases of Coronavirus

Again we will follow the advice of the PHE Local Health Protection Team, or equivalent which at present does NOT require additional cleaning, however this will be carried out if recommended by the authority.

This is inline with the latest policy advice issued by HM Government.

7. DPD Local employees and owner drivers with the virus

At present we do not have any reported cases.

8. Mail and parcels from China or other affected areas.

There is currently no evidence that you can catch Coronavirus from parcels and letters.

We have just announced special measures for self-employed drivers who will receive help, being paid the equivalent of SSP and having their main operational costs deferred.

9. Restrictions on meetings and travel

Non-essential International travel between DPD Local locations has been suspended until further notice.

UK travel and meetings are continuing as normal.

10. Additional information

Further details are available at www.gov.uk and DPD Local will issue an update to this document as the situation changes.

COVID-19 Domestic - 13 March

Customer Update - Coronavirus COVID-19

As you would expect DPD Local has plans in place to deal with the escalating Coronavirus situation in the UK and across the world. We are aware that you, our customers, need to understand our response and we have therefore prepared the following update.

As the situation is extremely fast-moving we will issue updates weekly or more frequently if further announcements are made by HM Government.

1. UK parcel collection and delivery operation

At present all parcel operations continue as normal. All DPD Local depots and hubs are working as normal and we have no closures affecting any of our sites.

2. International Parcel collection and delivery operations

At present all international parcel operations continue as normal, including in Italy. All DPD depots and hubs in Europe are working as normal and we have no closures.

Our operation in Italy is NOT majorly affected by the restrictions introduced by the Italian Government and largely continue as normal, although there are some restrictions when delivering to certain business locations.

We are also seeing some reduced air capacity to destinations in the Far East, including China, Japan, Korea, Singapore and Hong Kong, but at present this is only leading to 24 hour delays.

We will issue an International Destination Specific update next week. In the meantime if you have any queries regarding individual destinations please contact your local Franchisee.

3. Our process in the UK if a customer refuses to sign a handheld device at the point of delivery due to fears of transmission of the virus.

DPD Local drivers can still make the delivery and will use the Deliver to Neighbour optionavailable to them to capture an image of the property and a Proof of Delivery name. The driver can also sign the delivery screen and record this as a Refused to Sign incident which is referenced as RTS on tracking screens. These processes allow us to accurately capture and record all deliveries as we would normally do and to provide you with full track and trace reporting.

If drivers deliver to a location where it is known someone has the virus, they will deliver the parcel to a safe place. If a safe place option is not permitted the parcel will be returned to the depot.

4. Briefing our People

We have issued detailed communications to all our workforce to ensure they are fully briefed on the latest situation. All our advice to them is based on that issued by HM Government, which essentially says that we should continue to work.

We have issued detailed travel advice to all our people so they are aware of the latest information and know what to do if they have recently returned from abroad.

We have advised all our people of the correct process to follow in the event they feel unwell or experience flu-like symptoms.

5. In the instance of any individual, DPD Local personnel or visitors, attending one of our sites and is suspected of having or is confirmed as having coronavirus, we will follow the advice issued by HM Government

This means we will contact the PHE Local Health Protection Team or in Scotland, Health Protection Scotland, in Wales, Public Health Wales and the Public Health Authority in Northern Ireland, to discuss the case, they will advise on any actions or precautions that should be taken.

Closure of the workplace is not recommended, by Public Health England at this time.

6. In terms of cleaning offices and work spaces where there are suspected or confirmed cases of Coronavirus

Again we will follow the advice of the PHE Local Health Protection Team, or equivalent which at present does NOT require additional cleaning, however this will be carried out if recommended by the authority.

This is inline with the latest policy advice issued by HM Government.

7. DPD Local employees and owner drivers with the virus

At present we do not have any reported cases.

8. Mail and parcels from China or other affected areas.

There is currently no evidence that you can catch Coronavirus from parcels and letters.

We have just announced special measures for self-employed drivers who will receive help, being paid the equivalent of SSP and having their main operational costs deferred.

9. Restrictions on meetings and travel

Non-essential International travel between DPD Local locations has been suspended until further notice.

UK travel and meetings are continuing as normal.

10. Additional information

Further details are available at www.gov.uk and DPD Local will issue an update to this document as the situation changes.