Service Updates



UK Service Bulletin

Wednesday 27 March

A14 Delays

This morning all lanes on the A14 (Eastbound J13-14) were closed due to a road incident.

We will do our best to minimise any disruption, however please be aware some premium deliveries may be affected.


International Service Bulletin

Delays to Guernsey - Next Day

Applies to customers who use DPD Offshore Next Day

Due to delayed departure from East Midlands Airport, and subsequent late arrival, approximately 150 parcels for Guernsey (collected

15th April) may incur a 24 hour delay.

Airport Transition - Istanbul, Turkey

Applies to customers who use Air Express, Air Classic and International Mail

Please be advised that the main airport in Istanbul is currently transitioning to a new facility.

Due to this, flights have been suspended from Thursday 4th April until Sunday 7th April.

Please note any volume shipped in this time will be held in the UK until flights recommence.

We will continue to monitor the situation and will update as soon as we have further information.

Election Day - Israel

Applies to customers who use Air Express, Air Classic and International Mail

Please note the Israeli Legislative Election is scheduled to be held on Tuesday 9th April.

Due to governmental closures, parcels will not be exported to Israel on Monday 8th April and Tuesday 9th April, and will instead fly on Wednesday 10th April.

In addition to this, there will be no deliveries taking place on Tuesday 9th April.

We will continue to monitor this and provide any necessary updates.

DPD Offshore Network Update

Applies to customers who use DPD Offshore Next Day

As a result of a delayed departure of the aircraft from East Midlands Airport, approximately 2,180 Next Day parcels to Northern Ireland (collected 3rd April) will incur a 24 hour delay.

We will do our best to ensure these parcels delivered as soon as possible.

DPD Classic Network Update

Applies to customers who use DPD Classic

Due to delays en route, approximately 1,400 parcels to France, 1,100 parcels to Germany,1,100 parcels to Austria and 600 parcels to Denmark (all collected 8th April) have not been unloaded and have missed onward connections.

Please expect a 24 hour delay to France, Germany, Austria, Denmark, Sweden,Switzerland, Slovenia and Croatia.