Service Updates



UK Service Bulletin

Ferry Delays

Due to severe weather conditions and disruption to the ferry crossing, some parcels to the Republic of Ireland collected on Wednesday 13 November will incur a 24 hour delay.

We will continue to monitor the situation and will update as soon as we have further information.

International Service Bulletin

DPD Classic Network Update 

Applies to those customers who use DPD Classic

Due to heavy snow in Southern regions of France and subsequent delays en route, some parcels collected on Wednesday 13 November have not been unloaded and have missed connections in France.

Please expect a 24 hour delay to service.

Australia Bushfire Delays 

Applies to those customers who use Air Express, Air Classic, DPD Direct and International Mail 

Please be advised that deliveries to certain areas of Australia have been impacted due to severe bushfires, as a result delays may be experienced.

The following areas have been affected: Queensland and New South Wales.

We will continue to monitor and provide updates as soon as we have further information available.

Kuwait Customs Delays - Update

Applies to those customers who use Air Express, Air Classic, DPD Direct and International Mail 

Further to International Notice 1542, please be advised that Kuwait customs are currently still experiencing processing delays of up to 48 hours. This is due to an intermittent customs system issue in country.

We are continuing to monitor the situation and will update as soon as we have further information.

Hong Kong Protests - Update

Applies to those customers who use Air Express, Air Classic, DPD Direct and International Mail 

Further to International Notice 1544, please be advised due to ongoing protests and road closures in Hong Kong, delays are still expected to continue.

The following areas are affected by road closures and traffic:

Kowloon, New Territories and Hong Kong Island.

We are monitoring the situation closely and will provide further updates as soon as more information becomes available.

International Bank Holidays Schedule

Please find in the PDFs below, a list of DPD Classic, Air Classic, Air Express and DPD Direct destinations and the last delivery day for Christmas and New Year.