Service Updates

UK Service Bulletin

Thursday 16th May

Royal Wedding causing disruption in Windsor area

The Royal Wedding between Prince Harry of Wales and Meghan Markle is expected to cause delays this weekend, with parking restrictions, unloading restrictions and road closures commencing from Thursday 17th May.

Please see below for a day-to-day guide on which postcodes will be affected;

Thursday & Friday

  • SL4 1 - There is an enforcement of no parking and no unloading.


  • SL4 1 - There is an enforcement of FULL road closures into and out of this area.
  • SL4 2, SL4 3, SL4 4, SL4 5, SL4 6 - High levels of parking restrictions and unloading restrictions along with expected high levels of traffic.


  • No postcodes affected. 

Please use the following link for more detailed information on which roads are closed -

We will continue to monitor the situation and will update you with any information as soon as it becomes available. 

International Service Bulletin

Friday 18th May

Isle of Man TT Races

Applies to those customers who use Isle of Man Two Day Service.

Please be advised that the TT Races commence on 26th May 2018. As a result many public roads will be closed on the following dates:

Saturday 2nd June - Roads close at 10:00 AM

Monday 4th June - Roads close at 10:00 AM

Wednesday 6th June - Roads close at 10:00 AM

Friday 8th June - Roads close at 10:00 AM 

Please note that there may be minor disruptions from 26th May to the 1st June, which is a practice week. Delivery attempts will be made wherever possible however some delivery delays are to be expected. 

Tuesday 15th May

Ramadan and Eid Ul Fitr

Applies to those customers who use DPD Express, Air Classic, DPD Direct and International Mail Services


The month of Ramadan is expected to commence from 16th May and continue until 14th June, dates may vary depending on Country. Deliveries to any of the countries listed below may be impacted due to a change in the working hours, for this period only.

Please note during the month, working hours and staff will be reduced, this may have an impact on deliveries and Customs processing.

Eid Ul Fitr (expecred from 14th June)

During the Eid celebration, there will be no deliveries to the Countries listed below. Exact dates will be confirmed closer to the celebration.

The following countries will be impacted; Bahrain, Bangladesh, Egpyt, Ethiopia, Iran, Iraq, Jordan, Kuwait, Libya, Morocco, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, Sudan, Syria, Tunisia, United Arab Emirates and Yemen.

If anything changes we will provide further updates.

Tuesday 1st May

Introduction of GST for low value items to Australia

Applies to those customers who use DPD Direct, Air Express and Air Classic.

Please be aware that the Australian Taxation Office has confirmed that it plans to introduce new rules around the capture of Good Sales Tax from 1st July 2018.

This GST would only would only apply to retailers whose turnover within Australia is more than AU$75,000 per annum.

It is the responsibility of the retailer to confirm whether they are liable for this tax and register with the Australian Taxation Office if needed. 

They must then capture this GST from consumers at checkout for all low value shipments (AU$1,000).

Please see the attached pack which acts as guidance of these changes, this should not be considered as a substitute for the services of professional tax advisers.

DPD will be making the necessary changes to our operation to allow retailers to be compliant however, we would recommend that retailers engage professional tax advisers to discuss the impact of this change on their business.