Service Updates



UK Service Bulletin

Thursday 2 August

Please note there will be some disruption in and around Glasgow for the next few weeks due to the European Championships.

Roads in the postcodes listed below will be closed, which means parcels due for these areas may incur a 24 hour delay.

Sunday 5 August - Road Race

12:30 - 16:00

Postcodes: G1, G2, G3, G4, G11, 12

Wednesday 8 August - Time Trials

08:45 - 11:45 and 12:45 - 15:15

Postcodes: G1, G2, G3, G4, G11, G12, G13, G20, G21, G31, G40, G61, G62, G63, G64, G66

Sunday 12 August - Road Race

12:45 - 15:15

Postcodes: G1, G2, G3, G4, G11, G12

Please note there will be an impact in postcode G40 from 2-7 August.

As always, we will do everything possible to minimise any delays.

International Service Bulletin

Isle of Man Grand Prix

Applies to those customers who use Isle of Man Two Day Service.

Please be advised that the Grand Prix commences on 25th August. As a result many public roads will be closed between these times and dates:

Race days: Saturday 25th, Monday 27th, Wednesday 29th and Friday 31st - roads will be closed between 10:00 - 17:00.

Races can take place on the non-race days if cancelled due to weather or accidents.

Please note that there maybe minor disruptions from the 18th August to 24th August due to practice week. Delivery attempts will be made wherever possible however some delivery delays are to be expected.

Typhoon Shanshan - Japan

Applies to those customers who use Air Express, Air Classic, DPD Direct and International Mail.

Please be advised Typhoon Shanshan is expected to hit Eastern Japan on 8th and 9th August.

As a result, delays may be experienced, we are monitoring the situation closely and will provide another update as soon as further information is available.

Indonesia Change in Customs Clearance Process

Applies to those customers who use Air Express, Air Classic and International Mail.

Please be advised that Indonesian Customs have with immediate effect implemented changes to the formal clearance process. As a result of these changes, all shipments now require Harmonized System Codes (HS Codes) to be included on the invoice for each item/commodity.

In cases where the HS code is not provided, the parcel will be held and the required information requested from the Shipper. This may result in delays in export.

Further information on HS codes can be found at:

www.gov.uk/trade-tariff

California Wildfires: USA

Applies to those customers who use Air Express, Air Classic, DPD Direct and International Mail.

Please be aware due to the current wildfire situation in California, deliveries may be impacted to the following Zip-code areas: 95423, 95443, 95458, 95464, 95485, 95493, 96033, 96087, 96095, 96089, 96019.

We will keep monitoring the situation closely to minimise delays and will send further updates if there are any developments.

Brazil Customs Strike

Applies to those customers who use Air Express, Air Classic and International Mail.

Please be advised Brazilian Customs have announced a strike. As a result, Customs clearances will only take place on Mondays and Fridays.

Service delays are expected until further notice.

We will monitor the situation closely and provide further updates if there are any developments.

Extended Post Office Hold Time (France)

Applies to those customers who use DPD Direct.

Due to the prolonged absence of French customers for summer holidays, parcels that can't be delivered to a home address will be held at the post office for an extended period

From July 13th until August 25th, parcels will be held for up to 30 calendar days.